Fruugo (Cosmetics Megastore) Customer Services

Non-order enquiries

If your question is not about an existing order, please email help@fruugo.com. Our customer care team will be happy to help with any pre-sales or general enquiries.

Order enquiries

If your question is about an existing order, please visit fruugo.co.uk/help so that you can raise an enquiry with the retailer directly. Please ensure you use the same email address used to place your order.

Frequently asked questions

Managing My Account

Shipping & Delivery

Returns and Refunds

Privacy & Security

Other FAQs